Desys

Case history

The testimonials of our clients

Linkersys makes available to its users an integrated web environment for the sharing of information, allowing data regarding product design to be easily accessed by suppliers and clients, bringing great dynamicity to business processes, and guaranteeing an elevated ROI in the medium – long term.

Once again, the KOHLER group redefines the standards of customer service

The conviction of offering through its net service around the world a complete and technologically advanced tool, where all information connected to After-sale could be found.

With this system, entire plant lines can be rapidly managed with a click from SAP 3D Visual Enterprise

To be able to extend to clients a 3D tool for the management of replacement parts that is both simple and effective.

Thanks to Linkersys technology, machine manuals and related technical designs and design drawings “live” in just 30 days

IMER International SpA, a leading company in Europe for the manufacture of machinery and equipment for building construction, wanted to acquire an After-sale system for the effective management of replacement parts and the creation of manuals for its products.

A dynamic portal, of great impact and After-sale services of high impact for the client

Car Bench wanted to acquire a web portal to innovate its After-sale services, and bring a new image to the company worldwide with an E-commerce system for the sale of software connected to its equipment.

Software interfaces with 3D files, immediately ready for the sharing, including online, of technical documentation

Dondi, a leader in the manufacture of machines for agriculture, besides having used for years 3D design technologies (Siemen’s Solid Edge) and the SolidRules InCentro PDM system, implemented by Desys, wanted to acquire a tool for visual documentation directly utilizing 3D.

Beyond the management of web portals, E-commerce, and document management with clients/distributors

To implement a PDM/PLM solution, importing DB and metadata from another system present in the company

Conceived and designed with ingenuity, manufactured with care and extreme attention to detail

La Marzocco, founded in Florence in 1927, is specialized in the production of professional coffeemakers and coffee grinders of high quality, conceived and designed with ingenuity and an attention to detail. The company wanted to acquire a new and innovative After-sale tool which would “converse” with SAP.

Carer Forklifts, a leader in the sector of electric forklift trucks, utilizes the Linkersys collaborative web platform

Carer Forklift, a leader in the production of electric forklifts, wanted to acquire a new instrument for After-sale management, with an integrated solution regarding 3D replacement parts.

An operating strategy conceived for achieving continuous improvement for the complete satisfaction of the client

Jurop wanted to update its image with an innovative web portal which could utilize the company’s 3D documentation. 3D was also to be used for the presentation of its products within the portal.

Armal is today a leader in the design and production of high-quality portable restrooms

Armal is a company at the avant-garde of work and production in its field, investing in research and innovation. So, at the beginning of 2019, a new range of products having a high technological content was born; a necessary evolution which required a new tool for technical documentation and After-sale management.

“Visual” 3D videos, without captions, clear and very effective for our clients worldwide

Re-utilize 3D documentation already present in our Design Departments to technically explain products through video and interactive 3D.

Thanks to our technologies the portal “Arneg Global Assistance” was born, a new paradigm for After-sale management

Arneg Spa, an international leader in the world of commercial refrigeration, chose Desys for the development of “Arneg Global Assistance”, the portal devoted to its visual technical documentation. An important challenge that yielded great results for the Arneg group.

Based on the Linkersys and SAP 3D Visual Enterprise Author technology, E-ASSIST introduces the technical assistance of ClayPaky to the digitalization of its processes

From the collaboration between Desys and ClayPaky, E-ASSIST was born, a new technical platform that offers the client a multimedia and three-dimensional experience for a range of complete technical support.

Maxima and Desys: a synergy in the name of innovation in the digitalization of products and processes

Maxima wanted to present its machines by utilizing the 3D data of their design through the web, including in interactive 3D, VR, and 360° Virtual Tour mode.

Reduce the margin of error, automate the forwarding of the request, verify and monitor its traceability

With Desys solutions we have achieved the goal of providing our partners with a fast, intuitive and simple tool

Give a WOW effect to our documentation coming from the technical office

Thanks to the consultancy of Desys we have given an important change to the technical documentation

Intuitive 3D product and spare parts catalog in just a few clicks

Offer a practical and fast after-sales service through a 3D spare parts system

Abolish paper: all processes managed through videos and maxi-screens

The solutions of Desys helped us to make a great leap forward in the world of Industry 4.0, thanks to 2D and 3D visual documentation and to the Linkersys collaborative web technology: the challenge was to abolish paper in production and to manage the maintenance of our worldwide lines with an innovative CMMS solution.